Date: Nov 2003

"The BMW Motorcycles of today are specifically engineered to provide an 
extraordinary combination of durability, reliability and performance. This 
performance is insured through careful testing and evaluation utilizing 
both laboratory tests and extensive road testing by experienced riders. As 
explained in Service Bulletin 2851, performance anomalies, engine damage, 
and other engine-related complaints with BMW Motorcycles are caused by the 
use of non-approved parts and other modifications promoted by various 
individuals and rider organizations. Evidence now suggests that 
non-approved apparel is the primary cause of non-engine-related problems 
and complaints.

During extensive road testing performed prior to the release of new 
models, test riders use exclusively BMW-brand boots, gloves, and riding 
outfits. These products have been designed to properly interface with the 
seats, shifters, clutch levers, brake levers and pedals on BMW 
Motorcycles. By providing support while retaining tactile feel, these 
products assure the precise clutch and shifter manipulation necessary to 
achieve the quiet and smooth gear changes that BMW transmissions are noted 
for. Non-approved boots and gloves are causing clumsy, erratic shifts, 
which, in time, lead to transmission failure and clutch slippage. 
Non-approved riding outfits are causing complaints with seat comfort 
during longer rides. Seat discomfort distracts the rider's attention from 
road hazards, which is the primary cause of bent wheel rims.

BMW NA does not have the responsibility for determining whether some 
off-brand products may be functionally equivalent to BMW-approved apparel. 
As a result, the use of appropriate BMW-brand apparel items is necessary 
to avoid problems and prevent the denial of warranty claims by BMW NA. 
Non-approved apparel includes items specifically designed for the R1200C 
Cruiser when worn while riding another BMW model. The complete line of 
Cruiser apparel items were specifically designed exclusively for use with 
the R1200C.

Problems or customer complaints on motorcycles ridden using non-approved 
apparel will be the sole responsibility of the motorcycle owner. Your 
Retail Services Consultants will not authorize repairs or involvement by 
BMW NA until verification of proper apparel has been determined.


Yeah... thanks for that Richard #230!